Refund & cancellation policy

CafeSeva is sold as a one-time payment of ₹299 for lifetime access. We want you to be happy with it.

7-day money-back guarantee

If CafeSeva does not work for your cafe, ask for a refund within 7 days of your payment and we will refund the full amount — no long questions asked.

How to ask for a refund

Email [email protected] or WhatsApp +91 94343 44325 from the email or number on your account, with your registered email and (if you have it) the Razorpay payment ID from your receipt.

When you get the money

Approved refunds are made to the original payment method through Razorpay within 5–7 working days. Your bank or UPI app may take a few extra days to show it. Your CafeSeva account is closed when the refund is made.

Cancellation

There is no subscription and no automatic renewal, so there is nothing to cancel later. If you started a payment but did not complete it, no account is created and nothing is charged. If money was deducted but your account was not created, contact us — we will either activate your account or refund you in full.

After 7 days

Refunds are not given after 7 days, or for accounts suspended for breaking our Terms & conditions, except where the law requires it or the money was charged by mistake (for example a double payment), which we always refund.

Contact

VPSLake, Hedayet Nagar, Jateswar, Alipurduar, West Bengal 735216, India · [email protected] · +91 94343 44325